Role – Studio Manager

Event/Co-Working Space

Salary – £35k

Location – Central London – 5 days in the office

Who’s hiring?

This incredible event/co-working space in Central London are looking for a Studio Manager to shape and develop the building and studio operations.  The studio collaborates with exciting and well known creative brands putting on various different events.  In this role you’ll play a key part in ensuring the workspace is inspirational to work in, is fully operational and runs as smoothly as possible! You’ll also act as the first point of contact for the vibrant creative community, building connections and ensuring everyone receives an exceptional experience.  Energy and good vibes are needed for this role!

The role in a nutshell

• Open the studio daily at 8:30am, completing the daily check list to ensure the setup meets a high standard
• Ensure the building and space is clean, well-maintained, and fully operational
• Conduct weekly walkthroughs to identify maintenance needs
• Continuously seek ways to improve the studio through updated processes, procedures, or enhancements to the space
• Oversee all building maintenance and repairs, engaging reliable suppliers at competitive rates
• Carry out minor repairs and fixes wherever possible to maintain the studio’s functionality
• Act as the primary point of contact for suppliers and contractors, including utility providers
• Ensure full compliance with health and safety regulations by conducting routine checks and tests, keeping all documentation up to date, and reviewing key materials such as risk assessments and company health and safety policies
• Manage building security, including the assignment and tracking of keys and ensuring the CCTV system is operational at all times
• Keep the events drive well-organised, with all necessary documents and records
• Monitor, order and replenish studio consumables as needed, ensuring seamless daily operations

• The primary point of contact for members, ensuring their needs are addressed promptly and professionally
• Create a welcoming and supportive environment to drive high member satisfaction
• Address member concerns efficiently to maintain a positive environment
• Plan and implement community initiatives to foster connections among members, including networking events and tailored introductions
• Collaborate with the sales team to conduct tours for potential members, highlighting the benefits and unique features of the space
• Floor plan management, ensuring the member floor plan is kept up to date on a monthly basis
• Manage and oversee a comprehensive calendar of events, including social gatherings and networking opportunities, to enrich the community experience
• Manage all aspects of event logistics, from initial planning and budgeting to successful execution
• Manage members events outside of working hours (TOIL will be offered for working outside of working hours)
• Oversee the onboarding and offboarding process, ensuring members transition seamlessly into and out of the community. This will include creating membership agreements
• Collaborate with Marketing Manager on the internal members newsletter
• This role is based at the front of house, which isn’t a traditionally FOH area but serves as a visible and accessible point for members throughout the day

What skills and experience would make you perfect for this role

• Love people and creating the best experience for the team and clients
• Studio/Office Manager experience ideally within a fast paced environment
• Strong organisational skills, exceptional attention to detail and good judgement
• A proactive self-starter
• A positive energy
• Solution-orientated, thrives on solving challenges and finding the best approach
• A great team player with excellent interpersonal and communication skills
• The ability to work well to deadlines and under pressure